Privacy Policy

1. Information We Collect

Personal Information

Name, email address, age/grade of the student, and parent/guardian contact information provided during registration.

Performance Data

Information about the student's interaction with the platform, including answers to questions, test scores, topics mastered, time spent, and overall progress. This data is essential for our adaptive engine to function.

Technical Information

Standard technical data such as IP address, browser type, and cookies to ensure the functionality and security of our platform.

2. How We Use Your Information

• To provide, operate, and maintain our services.
• To create a personalised learning path and provide targeted practice on weak spots.
• To track student progress and generate Actionable Weekly Reports for parents/guardians.
• To communicate with you regarding your account, our services, and updates.
• To improve our platform and develop new features.

3. Data Sharing and Disclosure

• We do not sell, trade, or rent your personal information to third parties.
• We may share information with trusted third-party service providers (e.g., cloud hosting) who are bound by confidentiality agreements.
• We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement reasonable security measures in accordance with Indian law, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to protect your data from unauthorized access or disclosure.

5. Your Rights

You have the right to access and update your personal information through your account settings. You may also request the correction of inaccurate or deficient information.

6. Grievance Officer

In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:

Name: Mr. Sai Praneeth Varma
Email: support@mathladder.com
Phone: +91 9876543210

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.